Customer Feedback Form

Customer Name:
 Customer Email Address:
 
Which Location/s do you use?
Lawrenceville
Monroeville
North Versailles Quick Lube
North Versailles Quick Self-Service
 
How would you rate the overall appearance of the car wash? (5 being the best possible rating)
Were you able to find everything you were looking for on our signs? YES     NO
Was our staff helpful and friendly? YES     NO
Please indicate the name(s) of any staff person you would like to commend and why?
Staff Member Name:
Commendation:
What service did you purchase? Car Wash     Detail     Both    
What was your first impression of the selections of car washing and detailing services we offer compared to other places? Less     Same     More    
Could you confidently recommend us to your family and friends? YES     NO  

If NO, why?
If we could improve on anything what would it be?
How often do you have your car washed? 2 times a week     Weekly    

2 times a Month     Monthly    
Do you use Auto Bathouse for all your cleaning needs? YES     NO  

If NO, What other car wash would you use?
Before today when was the last time you had your car detailed?
How satisfied were you on today’s car wash or detail experience? (5 being the best possible rating)
Will you return to us for your next car wash or detail service? YES     NO  

If NO, why?
How would you rate your expectation of the car wash or detail Service? Poor     Met     Exceeded    
What is the primary reason for choosing Auto Bathouse?
(Check all that apply)
Quality wash/detail         Good Value    
Close to work/home         Friendliness of staff    
Quick service         Web Site    
Yelp         Facebook    

Additional Comments
(What is this?)
Letters are not case sensitive